Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

This position will report to the  Ice Rink Director.  The Ice Rink Supervisor will also supervise other non-supervisory part-time staff.

This role will pay an hourly wage of $18.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

This position will remain open until October 31, 2024

This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. You can learn more about our venue here: http://www.mullinscenter.com/

• Oversees all activity inside of the rink
• Responsible for maintaining the highest level of ice quality Community Ice Rink and Mullins Center Arena as required by the event schedule and facility guidelines, overseeing all aspects ice maintenance and ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service.
• Perform janitorial duties and ensures highest standard of cleanliness inside the building
• Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance)
• Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools
• Demonstrate knowledge in all building related materials, equipment, and procedures.
• Provides daily up-to-date reports to Ice Rink Director
• Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions.
• All other duties as assigned by Ice Rink Director or Mullins Center management.

• Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work
• Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance.
  • Certified Ice Technicians through the US Ice Rink Association are preferred.
• Cash register and cash handling experience a plus
• Must pass a thorough background check including drug testing. 
• Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered.
• Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner.
• Deal knowledgably, pleasantly and professionally with the general public
• Must be punctual and organized. Must be able to follow procedures.
• Ability to work without supervision
• Have a high school diploma, GED, or related trade school training; valid driver’s license
• Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis.
• Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.