Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.

This role will pay a salary of $14.50 to $16.50.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

This position will remain open until Sept 30, 2024.

Other General Duties:

• • Communicates all event information to the appropriate Departments and staff

  • Ensures that event set-ups are accurate with Operations Director and or Operations Supervisor

  • Communicates in a timely manner with each Department Head regarding specific needs and information for each event

  • Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner

  • Prepares post event report for all events coordinated to Event Manager

  •      Coordinating multiple events at one time
  •      Completing tasks such as answering phone calls, emails and filing paperwork
  •      Work concisely with Event Manager when adjusting plans and events based on clients’ feedback and needs
  •      Serves as liaison between facility and tenants
  •      Explains policies and procedures to tenants and the public.
  •        Receives and responds to complaints from tenants and the public or refers them to the Event Manager.
  •      Update show calendars on a periodic basis.
  •      Interacts with other co-workers in a courteous and professional manner.
  •      Assures that the event areas are set-up in accordance with lessee agreements, safety, fire, and health codes.
  •      Notifies Event Manager of equipment in need of repair or replacement.
  •      Inspect facilities to ensure they are being maintained properly for events
  •      Work with other department directors in a variety of tasks
  •      Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or any other emergency situation
  •      Observe general public; provide generalMaintain a high degree of visibility and professionalism

Ticket Taker:

• • Collect tickets, passes, etc. for admission into events; check for authenticity
  • Prohibit access to guests without proper tickets, passes or other entry credentials
  • Provide an accounting of tickets, passes, etc. collected
  • Provide general event and facility information to guests

Usher / Door Monitor / Badge Checker / Bag Checker / Wanding:

• • Direct guests to their seats and provide general information regarding the event and the facility
  • Monitor entry and exit into facility events; prohibit access to guests without proper entry credentials
  • Assist in maintaining order during events
  • Provide general event and facility information to guests
  • Check all guest bags for certain events
  • Monitor the crowd during all events
  • Wand guests for sanctioned sporting events, school functions, or any other event where weapons are not allowed inside the venue(s)

Parking Attendant:

• • • Assist the parking operation by directing vehicles in and out of the parking lot

OTHER CHARACTERISTICS:

• This is an event-based position with no minimum number of hours guaranteed. Work schedules are determined by event activity and availability sheet

• • Must be able to stand and walk for long periods of time

• Must be able to work a flexible schedule including early mornings, days, evenings, overnights, weekends and holidays
• Able to perceive the needs of facility tenants
• Knowledge of audio‑visual equipment and its uses.
• Principles and methods of setting up and tearing down events and of the housekeeping/cleaning techniques of a large public facility, exhibiting, and show utilities (i.e., special lighting, booth wiring, compressed air, etc.)
• Able to manage time wisely.
• Ability to work effectively in a service-oriented environment.
• Establish and maintain effective working relationships with tenants, other employees, and members of the public.
• Coordinate and satisfy the requirements for multiple events occurring simultaneously.
• Knowledge of fire and safety regulations.
• Proficient knowledge of Microsoft Office, Word, Excel, PowerPoint, and AutoCAD

PREFERRED QUALIFICATIONS:

Experience:

• Experience with Microsoft Office products, CAD 

Education / Training:

• Must be 18 years of age or older
• High school diploma, or equivalent GED
• Two years experience in a related field highly desirable

Licenses or Certificates:

Possession of, or ability to obtain a Texas driver’s license

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers.

Physical Demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period

Work Environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent’s location, and minimal during non-event times.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.