Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Suite Attendant is responsible for serving guests in the Arena Premium Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business needs.

This role will pay an hourly wage of $12 to $15 plus tips

For PT roles: Benefits: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. 

This position will remain open until September 30, 2024.

American Bank Center is an entertainment complex owned by the city of Corpus Christi and managed by OVG with OVG Hospitality. The complex is in downtown Corpus Christi, Texas and consists of an arena, auditorium, and convention center. The facility hosts numerous conventions, trade shows, exhibitions, live performances, and sporting events. Located directly on the beautiful Corpus Christi Bay downtown, American Bank Center is flexible for any group offering complimentary Wi-Fi and premium food and beverage options.

• Ability to read and understand Banquet Event Orders
• Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons
• Responsible for setup of food service areas within assigned suites and club areas based upon pre-order
• Responsible for cleanup of food and beverage service items in suites and club areas
• Ability to work independently during slower times 
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for organization and preparation of events in assigned locations
• Maintain and inventory for both food and beverage stations
• Abiltiy to maintain high level of communication with the Suites Kitchen Supervisor
• Maintain all event areas and front of house staging areas in a tidy and organized manner
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Knowledge of POS (ex: Tapin2 ordering system)
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
• Responsible for observing guests to respond to any additional requests
• Must show demonstrated ability to meet the company standard for excellent attendance
• Must be detail oriented to ensure that work is accurate and complete, able to multi-task
• Assures that the location equipment is operable and clean prior to start of event
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Ability to read with oral and written communications skills in the English language
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division)
• Must be able to stand for extend periods of time
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs
• Must be able to lift, push, pull or carry heavy objects up to 50 lbs
• Must be punctual with consistent attendance
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies
• Ability to work a flexible schedule, including nights, weekends and select holidays
• All other duties as assigned by the managers and supervisors

• High School diploma or equivalent GED strong preferred
• Minimum of one (1) year of work experience in premium food & beverage is preferred
• Must be at least eighteen years of age to serve alcoholic drinks
• Food Handler & TABC Certification required

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.