Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Assistant will assist the Concessions Manager & Concessions Operations Manager with the overall management of the venue concessions operations including inventory controls, product ordering, employee training, cash controls, compliance with alcohol and food service policies, cleaning, safety, guest service, warehouse oversight, troubleshooting, event operational support, opening and/or closing duties, food preparation and production, and any other tasks assigned by the Concessions Manager or General Manager. The Concessions Assistant must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the Arena and Concessions department. 

The Concessions Assistant will assist in supervision of employees. The Concessions Assistant must maintain excellent attendance and be available to work a variable event driven schedule including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, strong technical aptitude are required.

This role is full-time hourly and will pay between $18 to $21 per hour plus tips

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until Sept 30, 2024

• Assist in supervising all part-time concessions & warehouse employees.
• Ensure proper set-up of all concessions locations prior to event doors. Setup duties include but are not limited to: verifying opening inventory, ensuring sanitation standards are met, verifying that each location is fully operational. 
• Provide oversight and operational expertise resulting in the smooth execution of events.
• Ability to oversee a large volume of inventory and manage high volume sales.
• Supervise and run all venue concessions operations before, during, and after the event, as needed. 
• Willing to cover or back-up any open position to assure location is fully operational.
• Provide direction and oversight to all Concessions staff as needed. Ensure that all State & Federal policies, procedures and practices are adhered to, including compliance with alcohol distribution/service of food handling/sanitation guidelines, general safety policies and procedures. Report any alcohol service or other compliance issues to Concessions Manager & General Manager immediately. 
• Assist with post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports. 
• Assist warehouse team in stocking, ordering, tracking product.
• Ability to obtain working knowledge of all existing concessions locations.

• Experience in Concessions or other Food & Beverage preferred.
• High School Diploma or greater preferred.
• Experience supervising employees and volunteers.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Abilty to make sound business decisions quickly and under pressure.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. 
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.
• Nationally recognized food service sanitation training course certification preferred.
• Nationally recognized alcohol service training course certification preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.