Oak View Group

Premium In-Seat Server|Part-time| University of Kansas Athletics

Location US-KS-Lawrence
Job ID
2024-16028
Location Name
University of Kansas Athletics
Category
Concessions / Premium Seating
Type
Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Premium In-Seat Server provides ultimate hospitality for guests in a fast-paced, high volume environment. This role helps fulfil and delivers mobile orders within the club and Premium Seating Sections of the Arena.

 

This role will pay an hourly wage of $14 plus tips

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

  • Provides quick, attentive, friendly and professional service to arena guests and is able to communicate clearly with all customers.
  • Ensures that snacks and drinks are served properly and in a timely manner as  ordered by the customer.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Maintains availability to work during many peak periods.
  • Assists with stocks server station(s) in the clubs when necessary (ice, mixers, cups, napkins etc).
  • Maintains high responsiveness to orders and take initiative to capture mobile orders from groups and individuals in the premium club soft seating sections.
  • Maintains a professional and clean appearance.
  • Communicates with supervisors and club bartenders in order to improve systems and coordination so that patrons may be impressed by their experience.
  • Builds and maintains knowledge regarding beverage/cocktail offerings so that patron questions may be accurately answered

Qualifications

  • Experience working in a fast-paced, high volume environment preferred
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Must be 18 years or Older

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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