Oak View Group

Firebirds 50/50 Program Sales Associate|Part-time| Acrisure Arena

Location US-CA-Palm Desert
Job ID
Location Name
Acrisure Arena
Ticket Sales
Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn


Job Description

The primary role of the 50/50 Raffle Program Sales Associates is to sell tickets for the 50/50 raffle at all Coachella Valley Firebird’s home games (pre-season, regular, and playoffs).  The 50/50 raffle program is a fundraiser for the One Valley Foundation and its charitable partners, as well as to engage and educate Firebird fans about this exciting in-game activity. The One Valley Foundation is committed to ensuring an inclusive community for our fans, united through a shared passion for sports. We aim to create greater opportunity and impact across the Coachella Valley through a variety of programs and legacy events focused on our three core pillars of Education, Community and Access to Hockey. 50/50 Raffle Sales Associates report to the Senior Director of Community Relations.







401(k) savings plan and 401(k) matching.


Job expires 8/31/2024

About the Venue

Acrisure Arena

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.



  • Actively sell, handle, and distribute 50/50 raffle tickets using a mobile handheld or stationary device during and prior to Firebirds hockey games.
  • Effectively engage with Firebirds guests regarding the 50/50 Raffle and the One Valley Foundation in a fast-paced environment
  • Accurately reconcile sales with cash and credit card totals per game
  • Effectively meet and exceed established sales goals
  • Be a Firebirds ambassador during games and get fans excited about purchasing
  • Other duties as assigned


Skills, Education and Working Conditions

  • High School diploma or equivalent
  • Must be at least 18 years of age
  • Must have excellent customer service skills with the ability to interact with a large and diverse fan base
  • Excellent communication skills with an enthusiastic and professional attitude
  • Cash handling experience and management of cash and credit reconciliation a plus
  • Motivated and goal-oriented to reach or exceed sales milestones
  • Ability to work independently as well as in a team environment
  • Genuine enthusiasm for community involvement within the sports and entertainment world
  • Ability to work a flexible schedule, including nights, weekends, and holidays as required
  • Must be able to work a minimum of 80% of Firebirds home games
  • Ability to walk and/or stand for long periods of time
  • Ability to climb up and down stairs multiple times during shift


Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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