Oak View Group

Concessions Attendant | Full-Time | Ensemble Arts

Location US-PA-Philadelphia
Job ID
2024-15767
Location Name
Ensemble Arts
Category
Concessions / Premium Seating
Type
Regular Full-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic, and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information atOakViewGroup.com, and follow OVG onFacebook,Instagram,Twitter, andLinkedIn

Overview

The Concessions Attendant provides excellent customer service by knowing and understanding the products being sold at all concessions stands.  The Concessions Attendant is responsible for handling all transactions at the point-of-sale system and adhering to all cash handling policies and procedures.

 

This role will pay an hourly wage of $8 to $9.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

 

Job expires 8/31/2024

Responsibilities

  • Enters and processes all sales via cash, debit and credit card transaction using a cash register or other point of sale system in a retail environment with efficiency and accuracy.
  • Balance the cash register, making changes, and recording purchases.
  • Serves customers in a friendly and efficient manner.
  • Adheres to cash handling policies and procedures.
  • Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, and management.
  • Knowledgeable and understand the products being served.
  • Responsible for maintaining a clean and organized workspace including but not limited to disposal of
    garbage & cleaning dishes.
  • Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
  • Ensures that all work areas and equipment are clean, food products are organized, restocked, and properly stored, utensils are clean and put away and floor is swept and mopped at the end of shift. Staff must check out with the manager to ensure the concession stand meets cleanliness standards.

Other duties and tasks as assigned by Concessions Manager.

Qualifications

  • High school diploma or equivalent preferred
  • Must be over 18 years old by date of hire.
  • Three or more months’ experience in the food service industry preferred.
  • Previous cash handling experience preferred.
  • Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
  • Ability to work well in a team-oriented, fast-paced, event drive environment.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • If not already certified, you must be willing to take Servsafe Alcohol training within 15 days of date of hire (at our expense).
  • Requires occasional lifting, carrying, pushing and/or pulling of up to 25 lbs.
  • Ability to multitask in a fast-paced environment.
  • Ability to work independently and as a productive member of a team.
  • Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays. Schedule is event based and must be available for 90% of scheduled events, as well as some mandatory shifts.
  • Must be able to work in a loud noisy environment at times.
  • Proven ability to work well with all levels of management.
  • Strong analytical and problem-solving skills
  • Perform other duties as assigned.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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