Oak View Group

Security Supervisor | Full Time | Rhode Island Convention Center

Location US-RI-Providence
Job ID
Location Name
Rhode Island Convention Center & Amica Mutual Pavilion
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn


The Security Supervisor reports to the Security Manager. In this role, you will assist the Security Manager. This position operates under direct supervision and mentorship of the Security Manager. The Security Supervisor will be responsible for protecting the RICC and visitors, staff and vendors on a 24-hour, 7 day per week basis.


This role will pay a hourly wage of $18.00 - $22.00.


Job expires 08/01/2024


For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

About the Venue

Conveniently located in the heart of downtown Providence, the RICC is within walking distance to restaurants, hotels, shops, art galleries, night clubs, museums and more. We offer 100,000 square feet of exhibition space, 20,000 square feet of ballroom space, 23 meeting rooms, and 30,000 square feet of pre-function space. 


  • Supervises full time and part time Security Officers
  • Monitors and operates closed circuit surveillance, access control and fire alarm systems.
  • Vets all visitors/contractors, verifies appropriate credentials and prevents unauthorized access to the premises.
  • Patrols all properties as required and ensures, in a friendly and professional manner, the security of employees, contracted building partners and visitors.
  • Detects and resolves immediate safety and criminal issues; responds to the scene of an incident and acts as an emergency first responder if required.
  • Acts as property first responder to alarms, medical calls, property damage, etc.
  • Maintains absolute confidentiality on sensitive issues. 
  • Maintains accurate notes and log information as required; ensures that all pass-on information is communicated to the next shift.
  • Completes all activity logs, incident reports, repair forms and other documents in a clear, concise, and legible format in a timely, efficient manner.
  • Performs person and package/parcel screening according to policies and procedures.
  • Conducts detailed internal investigations into incidents and provides detailed, objective reports for each shift or incident.
  • Attends briefing and training sessions to ensure complete knowledge of policies and upcoming events. 
  • Greet all clients, employees, guests, and vendors in a professional manner.
  • Follows established security protocols and procedures at all times. 
  • Represents the company in a positive and professional manner at all times. 
  • Other duties as assigned. 


  • Min 2+ years of experience in a security functions
  • Exceptional customer service skills
  • Ability to work weekends and holidays
  • Ability to climb stairs, walk and stand for extended periods of time and lift up to 25 unaided.
  • Ability to prioritize tasks & work in a fast paced environment.
  • Good verbal communication skills
  • Ability to follow written instruction
  • Ability to manage time efficiently
  • Ability to work well unsupervised
  • Ability to bend, reach, pull, twist, and lift a variety of objects.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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