Oak View Group

Network Engineer | McCormick Place Convention Center

Location US-IL-Chicago
Job ID
2024-15632
Location Name
McCormick Place Convention Center
Category
Venue Management
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

This position is responsible for the administration of the McCormick Place network infrastructure and computing environment. The Network Engineer will plan, support, maintain, and plan for future modifications for the network and computing environment.

 

This role will pay a salary of $60,000 to $90,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

(06/21/2024)

About the Venue

McCormick Place located in downtown Chicago is the largest and most flexible convention center in North America., With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year.

Responsibilities

· Responsible for all facets of managing network, locally based software and related services.

· Ensuring that the administrative network maintains sufficient capacity and performance to meet current and evolving needs.

· Works with Director of Technology Services to recommend the optimal network and computing environment for McCormick Place administration and ensure ongoing performance and reliability.

· Troubleshoots issues with the network and computing environment and works to resolution internally or with the assistance of outside vendors.

· Responsible for staying abreast of current security threats and maintaining the integrity of the network and overall environment and protecting stored data from destruction or theft.

· Working with the Director of Technology Services to educate all personnel on current and emerging potential threats.

· Acts as a resource to Desktop Technicians to help them resolve issues that exceed their defined scope of responsibility as required.

· Coordinates with other Technology Services team members on issues or projects which require coordinated response.

· Performs other job duties as assigned.

Qualifications

  • Bachelor’s Degree in Computer Science or related field, or related experience.
  • Minimum of five years increasing responsibility in n environment of similar size and complexity.
  • Minimum of three (3) years of hands-on, verifiable experience configuring, implementing, supporting, administering and managing network hardware, devices, and software within a Microsoft infrastructure framework and Windows Server environment.
  • Associates or Bachelors Degree – preferably in Information Systems/Technology or Computer Science.
  • 3+ years experience in Information Technology, MS Windows NT network administration, helpdesk, or other computer technical positions.
  • Expertise with:
  • Strong knowledge and hands on work experience with:
  • Network operations, software and hardware support
  • Networking– specifically TCP/IP, subnetting, routing protocols, and ACLs
  • Email standards (SMTP, POP3, IMAP)
  • Telecommunications Systems
  • Must be available on an on-call rotational basis – 24hrs per day, 7 days per week; must be willing to carry mobile phone at all times.
  • Some travel is required.
  • Excellent customer service skills including initial contact through problem resolution
  • Strong problem solving skills; ability to visualize a problem and think abstractly to work through and solve it.
  • Exceptional interpersonal and communication skills, with a focus on rapport-building, listening, and questioning skills.
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Microsoft certification a plus (MCSE)!

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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