Oak View Group

Restaurant Supervisor |WinStar World Casino's Gran Via Buffet

Location US-OK-Thackerville
Job ID
2024-15523
Location Name
WinStar World Casino's Gran Via Buffet
Category
Culinary / Kitchen Management
Type
Regular Full-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

The Restaurant Supervisor is responsible for supervising the Restaurant Team and ensuring the Team meets and exceeds guests' expectations by supervising, coaching, training, and mentoring under the supervision of the Assistant General Manager.

 

This role will pay an hourly wage of $17. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

job expires 7/31/2024

About the Venue

OVG Hospitality partners with Winstar World Casino to provide hospitality guest services at Gran Via Buffet. Our goal is to provide our guests with a GREAT experience when they join us for a meal. 

Responsibilities

  • Supervises shift coverage and coordinates breaks for team members.
  • Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.
  • Conducts end of shift reports for cashiers on shift.
  • Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary.
  • Provides on-going supervision and mentoring to team members.
  • Must maintain excellent attendance and be available to work events and varied schedules per business need.
  • All other duties as assigned by the managers and supervisors.
  • Must maintain excellent attendance and be available to work events and varied schedules per business need.

 

 Knowledge, Skills and Abilities:

 

  • Ability to handle cash accurately and responsibly.  
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Communicates in a positive, respectful manner to both internal and external guests.

Qualifications

  • Must be 18 years of age or older to work in Casino environment.
  • Experience working in a supervisory capacity in a fast-paced restaurant a plus.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers,  management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • All employees must obtain a valid gaming license from the State Gaming Agency prior to beginning work and are required to have the license renewed as mandated.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

 

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