Oak View Group

Ticket Seller|Part-time| Crown Complex

Location US-NC-Fayetteville
Job ID
2024-14776
Location Name
Crown Complex
Category
Event Management / Sales
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

The Ticket Seller is responsible for selling tickets to the general public, while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days.

 

This role will pay an hourly wage of $11.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Closing Date:  June 30, 2024

About the Venue

Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre.
Managed by OVG360, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round.

 

Responsibilities

• Selling tickets to the general public
• Assist patrons at the Box Office Will-Call window and resolve all issues/problems
• Create exceptional experience for all guests through a safe, clean, and friendly environment
• Answer questions regarding events, tickets and schedules
• Reconcile money received
• Balance monies at end of shift with supervisor
• Assist with the restocking of Box Office supplies
• Follow all operational policies and procedures for Box Office operations and Global Spectrum
• All other duties as assigned by supervisors.

Qualifications

• Demonstrated customer service skills with the aptitude to resolve conflicts
• Effective communication skills, both written and oral.
• Candidates must be computer literate and have experience with Office equipment: copier, computer/keyboard, telephone, fax and printers
• Reliable transportation to and from work
• High school diploma or a general education degree
• Ability to work non-standard work hours with variable schedule, to include weekends.
• Position requires the ability to stand for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds
DESIRED QUALIFICATIONS
• 1-2 years prior experience cash handling and strong math aptitude

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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