Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

The Benefits Coordinator will assist in day to day benefits including, education, enrollment escalations, payroll and status changes and payroll deduction processing. In addition, s/he/they will facilitate HR administrative functions for all U.S. locations.

This role will pay a salary of $32.21 to $34.62.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

job expires 5/31/2024

• Assist Benefits Manager with group benefits program administration for all OVG employees.
• Track and respond to benefit escalation questions from Vendors and HR Business Partners with guidance from Benefits Manager as needed.
• Assist with U.S. benefits communication needs, including mail merges and site training if necessary.
• Maintain summary plan description records and associated forms, documents and communications.
• Assist Benefits Specialist with 401(k) loan administration and 401(k) portal corrections. 
• Process life insurance claims and assist beneficiaries in claims process as needed.
• Assist in Open Enrollment Process including system testing, communications preparation and site education as needed.

• Track escalation issues with outside administrator for both non-union and union population. collaborating between site management, HR, Benefits Management and Payroll as needed
• Act as point person for employees with inquiries about benefits and benefits enrollment and engages in the interactive process with employee if necessary.
• Documents internal workflow processes as needed and suggests updates to processes to Benefits Manager for review and/or implementation.
• Analyzes enrollment activity and deductions monthly for reconciliation to benefits invoicing and funding process.
• Processes employment verification and benefits coordination requests as needed

• Provide day-to-day administration support of benefit plans in accordance with company policies, philosophies and strategies.
• Ensures complete confidentiality and security of personal employee information, including enrollment and compensation information, etc.
• Coordinate Life and LTD conversion notices for terminated employees
• Perform other duties as assigned.

• Requires 1-2 years of experience in benefits, leave of absence administration or HR process administration
• 1-2 years’ experience with ADP reporting preferred.
• General knowledge of benefits and compensation laws and regulations (ERISA, HIPAA, COBRA, Medicare, ACA, HSA, and Department of Labor FLSA regulations).
• General understanding of FMLA, workers compensation, USERRA, ADAAA and other applicable leave of absence legislation.
• Excellent computer skills in Word, Excel, PowerPoint
• Excellent mathematical, analytical, and critical thinking skills.
• Excellent customer service and communication skills.
• Ability to work remotely as needed and manage workload and projects assigned in a timely manner required
• Must demonstrate ability to maintain confidentiality in all matters related to employee benefits and compensation.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.