Oak View Group

Concession Worker

Location US-OH-Cincinnati
Job ID
2024-13703
Location Name
Sharonville Convention Center
Category
Concessions / Premium Seating
Type
Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

 

This role will pay an hourly wage of $15.00 plus tips.

 

For PT roles: Benefits: 401(k) savings plan, 401(k) matching

 

Close date 12/31/24

Responsibilities

  • Courteously greets and assists all guests
  • Takes food orders and serves guests
  • Prepares and builds food items according to standardized recipes and directions
  • Properly stores food by applying food safety policies and procedures
  • Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
  • Breaks down, cleans, and sanitizes workstations.
  • Serves food to guests while ensuring guest satisfaction and anticipating the guests needs.
  • Replenishes food items and ensures product is stocked to appropriate levels
  • Maintains excellent service, positive demeanor, friendly, efficient, and positive service towards guests, clients, co-workers, etc.
  • Adheres to OVG safety policies and procedures including proper food safety and sanitation
  • Ensures security of company assets
  • Responsible for running a cash register and collecting payment for sale from guests
  • Maintains and implements the OVG alcohol policy
  • Other duties and tasks as assigned by manager

Qualifications

  • High school diploma or equivalent preferred
  • Must be 18 or over
  • Three or more months’ experience in food service industry preferred
  • Previous cash handling experience preferred.
  • Ability to learn to handle cash and learn to operate a cash register and corresponding system
  • Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
  • Able to work weekends, evenings, and special events as needed.
  • Possess Excellent customer service skills.
  • Be energetic, with a positive attitude, and keep a smiling face.
  • Be a team player.
  • Be a quick learner.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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