Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

The Human Resources Director is responsible for overseeing all functional areas dealing with federal and state regulatory compliance, Collective Bargaining Agreement compliance, employee recruitment and selection, employee retention and development, policy and procedure implementation and interpretation, training, local benefits administration, risk management, safety, and employee relations at McCormick Center. Additionally, the HR Director will provide support, and serve as a strategic resource, to the operations management team. This site-specific position will work closely with the Director of Finance and Administration and Senior Vice President at McCormick Place.

This role requires labor union/CBA experience in order to support a positive relationship with the unions at McCormick Place. 

This role will pay a salary of $105,000 to $130,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

(04/03/2024)

McCormick Place located in downtown Chicago is the largest and most flexible convention center in North America., With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year.

• Ensure federal, state and local regulatory compliance, including wage and hour regulations, CBA compliance, FMLA, HIPPA, FLSA, I-9 tracking, risk management, etc. in conjunction with corporate HR department.
• Oversee maintenance of personnel and other files (medical, I-9, investigatory, benefits, etc.) in an accurate, complete, organized, and legal manner. Ensure complete confidentiality and security of personal employee information, including background screen info, medical info, etc.
• Responsible for driving the recruitment process including working with operations managers to establish staffing levels, developing recruitment sources, holding job fairs, handling postings. Oversee and assist with screening, interviewing, selection, onboarding-orientation, training and retention process.
• Ensure primary focus of all employment actions is on meeting the objectives of the MPEA, OVG360 and in compliance with multiple Labor Unions engaged at McCormick Place.
• Will work closely with OVG HR staff to provide appropriate support and HR guidance to operations managers on all employment and workplace-related matters.
• Manage HR staff including HR Generalist and HR Admin.
• Establish and maintain designated OVG360 programs for employee recognition and rewards, development, and in accordance with CBA.
• Support managers with all employee relations issues including performance evaluation, disciplinary action, conflict resolution, investigations, and succession planning.
• Be thoroughly familiar with company and CBA policies and procedures/work rules and assist in the implementation and interpretation of these policies, procedures, and practices.
• Responsibility for overseeing risk management and safety programs and requirements: submit incident /claim reporting forms to carrier, handle claims management, drive safety committee, and implement modified duty/return to work plans.
• Attain and maintain positive, professional, and proactive business relationship with our client, client HR personnel, Union Shop Stewards, and all related key entities of the venue.

• Bachelors Degree in HR, Business, Psychology, Labor Relations-or related field.
• Minimum 7+ years verifiable HR Manager or Director level experience with increasing responsibility
• 5+ years of Labor Union experience
• Microsoft Office Suite experience
• Solid written and verbal communication skills (required for supporting employee training)
• Ability to build strong and effective work relationships.
• Ability to develop an in-depth understanding of our business/industry
• Ability to adhere to highest standards of professionalism, discretion and confidentiality.
• Solid organizational skills.
• Advanced interpersonal skills (formal counseling and conflict resolution training helpful).
• Thorough working knowledge of general HR body of knowledge.
• Ability to prioritize multiple tasks; project management skills.
• Business and financial acumen.
• Ability to work venue/event-driven schedules (including evenings, weekends and long hours) when needed.
• SHRM-CP, PHR or SPHR certification preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.