Oak View Group

Event Staff

Location US-CT-Bridegport
Job ID
2024-13443
Location Name
Total Mortgage Arena
Category
Event Management / Sales
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

Total Mortgage Arena is a sports and entertainment venue, managed by Oak View Group and is located in the heart of Bridgeport, CT. The arena is home to the Bridgeport Islanders (AHL affiliate of the New York Islanders). In addition to the various sporting events held year-round, the arena plays host to various concerts, comedy shows, expos, and family shows. 

 

We are looking for individuals that want to help create unforgettable guest experiences while also striving to provide the best customer service possible. Some of the areas in which our event staff assist include ticket taker, security (bag checking), usher and crowd management. 

 

Salary: $15.69hr

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

job expires 12/31/2024

Responsibilities

  • Responsibilities include, but are not limited to, ticket scanning, security screening, assisting with guest questions, responding to incidents inside the bowl and on the concourse, directing guests around the venue, etc.  
  • Provide exceptional guest service during all events held at Total Mortgage Arena
  • Monitor and report any potential unsafe situations to management  
  • Foster a positive and enjoyable environment for all guests attending an event  
  • Find opportunities to improve the guest experience 
  • Engage guests in a proactive manner to answer questions and communicate security requirements, while ensuring they enjoy their time in the arena 
  • Monitor assigned areas to ensure all security requirements and arena rules are being followed
  • Maintain order at events, while keeping a cool head under pressure

Qualifications

  • Must be able and willing to:  
  • Stand and walk for four to six hours at a time  
  • Have a flexible schedule and be able to work nights, weekends, and holidays when necessary 
  • Work inconsistent and variable hours depending on event schedule 
  • Read, speak and understand English (ability to speak multiple languages a plus, but not required)  
  • Work in a variety of different environments, indoors and outdoors, which may contain loud noise, bright lights, and ranging temperatures  
  • Must be comfortable around large crowds

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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