Oak View Group

Concessions Supervisor | Part-Time | Moody Center

Location US-TX-Austin
Job ID
2023-13102
Location Name
Moody Center (Austin, TX)
Category
Concessions / Premium Seating
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

The Concessions Supervisor is responsible for overseeing various Concessions bars, stands and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environmentThe Concessions Supervisor will assist the Concessions Managers and the rest of the OVG leadership team with projects including training, inventory and special events. 

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. 

 

Position Details : 

  • Part-time position  
  • Shifts include nights, weekends, and holidays  

 

This role will pay an hourly wage of $18 to $22.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

This posting will close on: 3/11/2024

About the Venue

At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.

 

Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena replaced the 45 year-old Frank Erwin Center and provides top-tier hospitality, artist amenities, and all of the benefits of a modern music venue.  In addition, the facility will serve as the new home court of the University of Texas men’s and women’s basketball programs.

 

In 2022, Moody Center ranked #1 highest grossing venue in its category by Billboard Magazine and received the 2022-23 New Venue of the Year Award by Pollstar Magazine. We want you to be a part of our continued success!

 

Visit www.moodycenteratx.com to learn more about our mission to be #BeATXcellent. 

For additional information and news, follow @moodycenteratx on FacebookInstagramTwitterYouTube and Tik Tok

Responsibilities

  • Set-up of all concessions locations prior to start of event, which includes: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, checking food and beverage production meets projected event needs. 
  • Requisitions and stocks all food and beverage products and supplies needed for assigned locations. 
  • Train and coach new & current employees on standard operation procedures in the concessions area. 
  • Provide back-up to any open position to ensure the concession location is fully operational. Ensures that company standards pertaining to speed of service and guest satisfaction are met. 
  • Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately. 
  • Provide on-going constructive feedback to concessions staff and volunteers. 
  • Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. 
  • Detect and act upon guest inebriation as trained, escalating to management or security when needed  
  • Responsible for assisting guests with their concessions transactions via our Point of Sales system. 
  • Lock up and store all beverage products, food, equipment items, and performs all closing duties at the end of shift. 
  • Enforces all company policies and procedures. 
  • Assists Management team with projects including training, inventory and special events. 
  • Perform other duties as assigned. 

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

  • At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment. 
  • Excellent interpersonal and communication skills. 
  • Ability to speak, read and write in English. 
  • Ability to work well in a team-oriented, fast-paced, event-driven environment. 
  • Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center. 
  • Ability to accurately handle register and revenue collections through POS system is required. 

 

Working Conditions 

  • Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. Shifts can have a duration of up to 10 hours as needed. 
  • Must be able to stand for extended periods of time, bend, push, reach, and lift upwards of 50lbs of materials during stocking 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. 

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