Oak View Group

Catering Supervisor|Part-time | Moody Center

Location US-TX-Austin
Job ID
2023-12893
Location Name
Moody Center (Austin, TX)
Category
Catering/Banquet/Event Sales
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Catering Supervisor is responsible for assisting the Catering Manager in suites and catering activity and will assist the Food & Beverage management team. The Catering Supervisor will actively supervise, coach, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment. The Catering Supervisor enforces all personnel and operating policies and procedures. The ideal candidate will be hospitality driven and well versed in working as a team in a fast-paced environment. 

 

This role will pay a salary of $18 to $22/hour.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

This position close on 3/5/2023

About the Venue

At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.  

 

Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena replaced the 45 year-old Frank Erwin Center and provides top-tier hospitality, artist amenities, and all of the benefits of a modern music venue.  In addition, the facility will serve as the new home court of the University of Texas men’s and women’s basketball programs.  

 

In 2022, Moody Center ranked #1 highest grossing venue in its category by Billboard Magazine and received the 2022-23 New Venue of the Year Award by Pollstar Magazine. We want you to be a part of our continued success! Visit www.moodycenteratx.com to learn more about our mission to be #BeATXcellent.  

 

For additional information and news, follow @moodycenteratx on Facebook, Instagram, Twitter, YouTube and Tik Tok.  

Responsibilities

  • Responsible for assisting the Catering Manager and Director of Premium in catering operations, all suite service, and private events. 
  • Assist in the management of catered events from set-up to tear down, including handling communication with hourly staff and culinary staff. Responsible for guest interaction under the advisement of the catering manager. 
  • Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. 
  • Detect and act upon guest inebriation as trained, escalating to management or security when needed  
  • Ensures staff are briefed on event requirements and assigned to a specific area prior to events under the direction of the catering manager. 
  • Enforces all OVG and Moody Center policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, payment processing, operating procedures, and quality presentation. 
  • Assists in closing and balancing of payments, as necessary. Provide general office / administrative / accounting support including input of weekly cash and sales reports, a/p and a/r data entry, event reporting. 
  • Provide general office and clerical support: copying, filing, correspondence, telephone inquiries. 
  • Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to the Catering Manager in a timely and responsible manner. 

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

  • At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment. 
  • Ability to communicate with employees, co-workers, management staff, vendors and guests in a clear, professional and respectful manner. 
  • Ability to speak, read and write in English. 
  • Ability to work well in a team-oriented, fast-paced, event-driven environment. 
  • Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center. 
  • Ability to work a flexible schedule including nights, weekends and long hours. 
  • Ability to accurately handle register and revenue collections through POS system is required. 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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