Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

The Server will be responsible for serving or handling food and beverages & exceptional guest service within one of the IMG Academy’s food outlets.

This role will pay an hourly wage of $15 to $20. 

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

• Serves meals to students, guests and staff according to standard operating procedures, working in a business casual environment.
• Responsible for constant sanitation, organization, and proper food handling.
• Maintains a safe, clean, organized, and stocked work area.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Clears and resets tables/work areas at conclusion of each course or end of shift.
• Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks;
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses;
• Performing basic cleaning tasks as needed or directed by supervisor;
• Assisting with special events as necessary
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Knowledge, Skills and Ability 

• High school graduate or equivalent
• Cheerful and helpful attitude with students, guests and staff
• Ability to cross-train and work in other areas of the academy
• Must successfully pass a nationally recognized Food Safety Manager Certification course and exam (where applicable based on city/county requirement)
• Must be able to meet any “Food Handlers” license/card training exam
• Ability to multi task in a fast-paced organization
• A superior work ethic
• Desire to work collaboratively with colleagues

Preferred Skills

• Bilingual
• 1+ year of progressive work experience

Physical Demands and Work Environment

• Ability to scan and handle all merchandise
• Able to think quickly on the spot to resolve guest questions
• Ability to read labels and other product information
• Ability to read instructions, recipes, reports and information on computer screens, and to key information on computer and RF Unit keyboards
• Able to accurately handle cash register operations and cash transactions
• Ability to lift 40 pounds
• Ability to place and arrange items on all shelves and racks on the sales floor
• Ability to move merchandise with appropriate equipment (e.g., tubs, carts, flats, etc.) to and from stockroom
• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
• Should be able to handle outdoor temperatures for a reasonable period of time.
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements

• Requires a background check upon offer
• Requires a drug check upon offer

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.