Oak View Group

Concessions Supervisor

Location US-KS-Salina
Job ID
2023-12556
Location Name
Tony’s Pizza Events Center
Category
Concessions / Premium Seating
Type
Seasonal

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

The Concessions Supervisor is responsible for overseeing various Concessions bars, stands and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Food and Beverage Managers and the rest of the OVG leadership team with projects including training, inventory and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

Position Details
Part-time seasonal position

Shifts include nights, weekends, and holidays

This role will pay an hourly wage of $15 to $17.00.


For PT roles Benefits 401(k) savings plan and 401(k) matching

About the Venue

The TONY'S® Pizza Events Center, located in Salina, Kansas is composed of a newly renovated 6,500+ seat multipurpose arena and the Great Plains Manufacturing Convention Hall, an 18,000 square foot convention space. Nicknamed Mid-America's Meeting Place, the Tony's Pizza Events Center provides central Kansas a place to meet, play and experience events that enhance living-in and visiting the City of Salina.

The City of Salina is the primary owner of the Tony's Pizza Events Center. OVG360 manages the Tony's Pizza Events Center as well as hundreds other public assembly facilities around the world.

Responsibilities

  • Set-up of all concessions locations prior to start of event, which includes verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, checking food and beverage production meets projected event needs.
  • Requisitions and stocks all food and beverage products and supplies needed for assigned locations.
  • Train and coach new & current employees on standard operation procedures in the concessions area.
  • Provide back-up to any open position to ensure the concession location is fully operational. Ensures that company standards pertaining to speed of service and guest satisfaction are met.
  • Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
  • Provide on-going constructive feedback to concessions staff and volunteers.
  • Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Detect and act upon guest inebriation as trained, escalating to management or security when needed.
  • Responsible for assisting guests with their concessions transactions via our Point of Sales system.
  • Lock up and store all beverage products, food, equipment items, and performs all closing duties at the end of shift.
  • Enforces all company policies and procedures.
  • Assists Management team with projects including training, inventory and special events.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent
  • One year related experience working in a supervisor capacity and/or as a trainer preffered. 
  • Experience in basic food handling, sanitation, and customer service is preferred. 
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. 
  • Ability to speak clearly & read in the English language. 
  • Ability to work well in a team-oriented, fast-paced, event-driven environment. 
  • Possess a thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standars, etc. pertaining to OVG and concessions operations. 
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconcilliation and product inventory. 
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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