Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Under direct supervision from the Box Office/Parking Manager, Assistant Box Office/Parking Manager or Event Cashier Supervisor, the Event Cashier will function as a ticket seller, service desk cashier or parking cashier for scheduled events. The Event Cashier may also receive event-related instructions from an Event Manager or Manager on Duty.

This role will pay an hourly wage of $17.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Greater Richmond Convention Center is the largest meeting and exhibition venue in the Commonwealth of Virginia. With 178,158 square feet of contiguous exhibit space, a 30,550 square-foot Grand Ballroom and 50,000 square feet of additional meeting/banquet space, the GRCC is well-positioned to host a variety of events from small meetings to large trade shows and conventions. Situated along the I-95 corridor, the GRCC lies within a 500 mile radius of one half of the U.S. population. The Richmond Region is an affordable market in Central Virginia with the Blue Ridge Mountains to the north, the Atlantic Ocean to the south, Washington D.C. to the east and North Carolina to the west.

• Sell admission tickets to the general public over the counter, by mail order or telephone reservation
• Operate computerized ticketing machines by entering information into a keyboard, loading tickets and replacing ribbons on a ticket printer
• Count, store and rack admission tickets according to event and performance date
• Provide general information regarding event times, location, ticket pricing, seating arrangements, etc.
• Explain box office policies, answer questions, and resolve routine problems regarding ticket sales
• Take on-site orders and collect fees for utility connections
• Oversee the installation of utility connections during event move in
• Serve as liaison between exhibitors and the facility; provide exhibitors with general information regarding facility services
• Prohibit unauthorized electrical connections to the facility and disconnect those persons in violation
• Collect fees from vehicles upon entry into the parking facility
• Direct vehicles into and out of the parking garage
• Balance cash, check and credit receipts; provide explanations for variances
• Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or another emergency situation
• Maintain high degree of visibility and professionalism
• Communicate clearly and in a polite and courteous manner with staff, contractors and guests
• Occasionally perform light cleaning within the parking deck
• Perform other duties as assigned

PREFERRED QUALIFICATIONS:

Experience:

• Must be 18 years of age or older
• Must possess strong mathematical skills and some prior cash handling experience for ticket seller/cashier functions
• Must have strong customer service and interpersonal skills
• Must be able to stand for long periods of
• Must be dependable and willing to work variety of schedules; including holidays, days, evenings, and

Education / Training:

• High school diploma, or equivalent GED

Licenses or Certificates:

• Possession of, or ability to obtain a CPR certificate
• Must pass a background check and after 400 hours worked a drug test
• Completion of a Certified Crowd Manager Training course or the ability to complete a course paid for by the Employer within 60 days of employment

These are part-time, as needed, positions with no minimum number of hours guaranteed. Work schedules are determined by event activity.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Oak View Group is committed to maintaining a drug free workplace.