Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

We are currently hiring an Account Manager, Premium Service, which is a shared services role between the New York Islanders and UBS Arena. The ideal candidate must be an experienced sales and service professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential, drive attendance and retention. The position is to be a key contributor to the Premium Service Team

This role will pay a salary of $60,000 to $70,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

UBS Arena at Belmont Park is made for music and built for hockey. New York's newest premier entertainment and sports venue opened in November 2021.  It is home to the New York Islanders, one of the most iconic franchises in professional sports with a deeply passionate and loyal fanbase.  Since its opening, UBS Arena has already welcomed numerous top artists, including Harry Styles, Billie Eilish, Dua Lipa, Kendrick Lamar, Post Malone and more. The venue delivers an unmatched live entertainment experience, including clear sightlines and premier acoustics. UBS Arena achieved carbon neutrality for operations in Fall 2022, which makes it the first arena to do so on the eastern United States seaboard. 

• Enhance relationships with new and existing premium members by creating and implementing unique service strategies and programs as a means of increasing retention rates and new business opportunities.
• Generate a predetermined minimum number of weekly connections with clients, “face-to-face” or Zoom meetings to enhance the level of customer care.
• Fulfill member requests and questions via phone, email, and face-to-face / Zoom interaction, as well as administer invoicing and payment processes.
• Manage member agreements by providing updates to contracts, account information and invoices as needed.
• Serve as the primary point of contact for assigned clients and liaison for the premium department to the organization.
• Positively contribute to the sales and service culture by developing mutually beneficial working relationships with all UBS Arena and New York Islanders associates across various departments within the organizations.
• Participate and contribute to daily and/or weekly team meetings and training sessions.
• Manage premium spaces and high-end service deliverables during games and event
• Perform other related tasks as assigned

• Bachelor’s Degree in Business, Sports Management, Marketing, or a related field required.
• Minimum of two (2) years of professional sales and service experience, preferably in the sports & entertainment industry.
• Demonstrated ability to establish solid business relationships.
• Strong knowledge of sales strategies and service principles.
• Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group and UBS Arena are committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.