Oak View Group

Catering Steward

Location US-IA-Des Moines
Job ID
2023-12349
Location Name
Iowa Events Center & Wells Fargo Arena
Category
Food & Beverage Management
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

Under general supervision, the Back of House Supervisor supports the Catering Department and is responsible for all back of house (BOH) areas including cleaning, organization and set-up before, during and after events.  This position is responsible for reviewing Banquet Event Orders pulling and staging all equipment based on these documents prior to event set-up; and ensure the catering / banquet equipment is maintained, stored and inventoried. Oversee the cleaning & sanitation of the back of house areas and dock. Assist in waste management, recycling, composting and other areas of Catering as directed.  Support and provide task direction to BOH employees as directed. The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business need

 

This role will pay an hourly wage of $19.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

    • Maintain and oversee a clean and organized back of house area to support the Catering operation
    • Responsible for the overall back of house areas cleanliness, organization, and team task productivity
    • Maintains consistent communication with managers on assignments, productivity and task completion
    • Independently review complex Banquet Event Orders (BEOs) and make decisions based on the information, including forecasting and pulling & setting-up upcoming needed equipment
    • Ensuring BOH assigned projects are complete, addressing additional needs with managers
    • Place/store equipment in proper storage areas, cleaning and maintaining equipment
    • Assist catering team with buffet/event sets and break down
    • Reporting equipment damage and/or repairs promptly to a manager
    • Assist in keeping dock areas clean and organized, getting additional assistance as required
    • Sort and remove trash or compost and clean after usage
    • Sweep and/or scrub all floors in the back of house area
    • Move carts of dishes from the event floor to the dishroom
    • Ensure team’s assigned tasks are complete prior to release from shift
    • Supervise a team of BOH employees providing task direction, breaks, lunches & end of night duties.
    • Train new and current employees on proper company procedures, projects, set-ups.
    • Clean up spills and/or breakage on the event floor
    • Assist with food service and / or event execution as directed
    • Maintains a positive, professional interpersonal relations with all employees, managers, temporary employees and guests.

Qualifications

  • High school diploma or equivalent
  • Two or more years of experience working in a restaurant, building maintenance, banquet facility or similar environment
  • Ability to consistently read, interpret and make decisions based on complex/long documents
  • Attention to fine details and an eye for detail/organization/sanitation
  • Consistently have positive interpersonal relations creating positive communications with team members, creating a productive employee climate
  • Ability to multi-task and effectively prioritize in a fast-paced event environment
  • Independently take initiative on tasks with minimal oversight as well as ability to work with a team
  • Experience leading a team preferred

 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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