Oak View Group

Assistant Premium Seating & Group Sales Coordinator| Rupp Arena

Location US-KY-Lexington
Job ID
2023-12346
Location Name
Rupp Arena
Category
Concessions / Premium Seating
Type
Regular Full-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

The Assistant Premium Seating & Group Sales Coordinator is responsible for working with the Premium Seating & Group Sales Manager at Central Bank Center in executing premium seating, group sales, and servicing efforts on behalf of the complex.  The basic functions of this position include sales and the facilitation of premium seating and group sales programs while maintaining high levels of customer service.

 

This role will pay a salary of $21 to $24.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

About the Venue

About Central Bank Center

Lexington is an active and thriving market that is craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky is fast becoming THE must play venue.  The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball” is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others. 

Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ball room space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.

 

Our Purpose

We are building an organization that serves our fans, community, and partners through world class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential.  As part of Oak View Group 360, we embrace a positive disRUPPtion.  OVG360 was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.

Responsibilities

  • Assist with prospecting, selling, cultivating, and maintaining Club Seats and other premium programs for ticketed events
  • Assist with client outreach, development and creation of sales presentations and collateral materials
  • Assist with servicing and fulfillment of Club Seats and Group Sales for all events (including but not limited to processing and sending tickets, contracts, assist in updating and sending collateral, and follow-up of meetings)
  • Communicate to patrons and prospects through various means including direct contact, newsletters, corporate partner gatherings, etc.
  • Work with various personnel and departments within the facility (marketing, operations, accounting, box office, etc.) to ensure proper execution of programs
  • Assist with reporting procedures for all sales activity
  • Work with outside agencies/vendors as needed
  • Assist manager with setting up Club events and work during events to ensure patron satisfaction and event success
  • Execute event responsibilities as required
  • Actively participate in brainstorming sessions
  • Assist in the creation and implementation of marketing and sales campaigns to maximize event awareness and exposure
  • Assist with development of promotions and day of event activities including upsell opportunities
  • Create brochures, fliers and collateral materials with the help of the design team

Qualifications

  • Bachelor’s degree or higher from an accredited college/university with major coursework in Sales, Communications, Marketing or other related field
  • Previous sales, marketing and ticketing experience within an arena, convention center or other position in the hospitality industry is preferred
  • Excellent verbal and written communication skills in the English language
  • Strong customer service and interpersonal skills
  • Ability to prioritize and handle multiple assignments efficiently and effectively
  • Ability to work nights, weekends and select holidays as required, in addition to traditional business hours

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

 

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