Oak View Group

Information Technology IT Intern| Miami Beach Convention Center

Location US-FL-Miami Beach
Job ID
2023-12338
Location Name
Miami Beach Convention Center
Category
Information Technology
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support our in-house IT department in a variety of areas, including new hire technology setup and onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. 

 

This role will pay an hourly wage of $18 to $20.00. 

The Internship role is for approximately 5-6 months for about 20-25 hours/week.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings.

 

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

 

For more informaiton visit www.MiamiBeachConvention.com 

Responsibilities

More specifically, you will have the opportunity to:

  • Install, configure, and troubleshoot computer systems, hardware, and software.
  • Enter, verify, and resolve data entry errors in databases, systems, and spreadsheets.
  • Follow established procedures and processes for computer maintenance.
  • Provide training and support to team members in the use of computer systems and software.
  • Set up new employees' technology, including laptops, desktops, and mobile devices.
  • Provide onboarding training on how to use the company's IT systems and applications.
  • Provide technical support to employees who are having problems with their hardware or software.
  • Support the company's digital signage network.
  • Troubleshoot problems and ensure that the network is secure.
  • Administer the company's O365 environment.
  • Conduct a daily cybersecurity review of all systems, emails, and endpoints.
  • Check for malware, vulnerabilities, and unauthorized access.
  • Work with employees to understand their needs and then recommend solutions that meet those needs.
  • Other duties, responsabilities and/ or projects as assigned.

Qualifications

  • Actively pursuing an undergraduate or graduate degree at an accredited college or university, preferably in Business Administration, Business Technology, Information Technology, computer science, or a related field.

SKILLS AND ABILITIES:

  • Knowledge of computer systems and software
  • Familiarity with hardware and software installation
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and customer service skills
  • Able to work independently and as part of a team.
  • Able to learn quickly and adapt to changing technology.
  • Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
  • Exceptional verbal and written communication skills
  • Excellent customer service skills over the phone, by email and in-person
  • Ability to multi-task in a fast-paced, dynamic environment
  • Ability to work with different cultural orientations and range of business, technology, government, and academia backgrounds.
  • Great time management and project management skills
  • Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.

COMPUTER & TECHNOLOGY SKILLS:

  • Knowledge of Microsoft Office Suite applications (MS Word, MS Excel, MS PowerPoint and MS SharePoint and MS Outlook
  • Photo editing software such as Adobe Photoshop
  • Internet proficient

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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