Oak View Group

Event Manager| St. Charles Convention Center

Location US-MO-St. Charles
Job ID
OVG - Venue Management
Location Name
St. Charles Convention Center
Venue Management
Regular Full-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.


We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn


The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.


This role will pay a salary of $50,000 to $60,000.


For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).


About the Venue

The award-winning Saint Charles Convention Center is the most elegant full-service convention venue in the Saint Louis Metro Area.  Proudly managed by Oakview Group Management, the facility boasts 154,000 square feet of flexible space, accommodating a wide range of events from 10-3,000 attendees. An IAVM Venue Excellence Award Winner and one of St. Louis’ Top Workplaces, the venue is highly-rated by clients and staff.



The Saint Charles Convention Center contains 1,200 free parking spaces, 21 meeting rooms and breakouts, two elegant ballrooms, and an expandable exhibit hall with carpet and drape options. In-house services include delicious food and beverage, experienced event planners, audio visual, decorating, onsite security, marketing and more. 


  • Serve as liaison between venue and tenants.
  • Explain policies and procedures to tenants and the public.
  • Consult with tenants, providing venue's technical capabilities.
  • Prepare venue for client use by obtaining appropriate information and requirements from client.
  • Prepare event resumes and scaled room diagrams for distribution to appropriate staff.
  • Receive and respond to complaints from clients and the public or refer them to the Director of Events Services.
  • Monitor assigned events, as they interface with other events and activities scheduled in the venue.
  • Finalize client’s event details.
  • Provide catering details for events
  • Collect deposits on events.
  • Coordinate with sales for additional changes after signed contract
  • Assist Exhibitors on-site before event.
  • Act as crowd control manager as needed.
  • Assure that the event areas are set-up in accordance with lessee agreements, safety, fire, and health codes.
  • Make or arrange for last‑minute adjustments in room or equipment set‑ups at the request of lessee and prepare accurate statement of additional charges.
  • Functional supervision of all event support staff including Operations Department crews.
  • Notify Director of Operations of equipment in need of repair or replacement.
  • Prepare event summaries noting attendance, times, significant problems, etc.
  • Act as Manager on Duty for the department.
  • Provide excellent customer service assistance to internal and external clients.
  • Exemplify the SCCC and OVG customer service principles.


  • Ability to anticipate the needs of venue tenants.
  • Knowledge of operating procedures of a public assembly facility.
  • CAD, Ungerboeck or other event management software experience is strongly preferred
  • Knowledge of audio visual equipment and its uses.
  • Knowledge of terminology used in the convention, trade show, and entertainment industry.
  • Principles and methods of setting up and tearing down events and housekeeping/cleaning techniques of a large public facility, exhibiting, and show utilities (i.e., special lighting, booth wiring, compressed air, etc.).
  • Skills in planning and coordinating work schedules.
  • Ability to work effectively in a service oriented environment.
  • Establish and maintain effective working relationships with tenants, other employees, and members of the public.
  • Knowledge of laws and regulations pertaining to public assembly facilities security.
  • Knowledge of fire and safety regulations.
  • Advanced computer proficiency and Microsoft Office products knowledge, to include: Outlook Word, Excel, and PowerPoint
  • Identify potential problems and make necessary plans for corrective action.
  • Demonstrate supervisory and leadership skills.
  • Bachelor’s degree from an accredited university or college with emphasis on management, event management or other related fields.One year of experience in a related field highly desirable. As a unique position with job requirements specifically designed for the convention center application, other characteristics of applicants may be considered in lieu of experience.
  • Ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) work days and extended numbers of days.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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