Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

This is a front-line customer service position for Chartway Arena and ODU Athletic events.  Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls.  Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service.

This role will pay an hourly wage of $13.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by OVG360 since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country.  Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows and other attractions for the Hampton Roads area. Visit www.chartwayarena.com for more information on upcoming events.  

• Selling Event Tickets to Patrons.
• Working Customer Service Windows.
• Working Will Call Windows.
• Answering phone inquiries.
• Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
• Reconcile daily sales.
• Display outstanding customer service to all patrons.
• Provide accurate Chartway Arena and ODU Athletic information to patrons.
• Other duties and responsibilities assigned.

• Cash Handling Experience.
• Prior sales and customer service experience preferred but not necessary.
• Strong communication skills.
• Basic computer knowledge.
• Attention to detail.
• Ability to work a flexible schedule including evenings and weekends.
• Must show ability to be on time.
• Ability to work independently and under pressure.
• Pass Credit and Background Check.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.