Oak View Group

Banquet Server

Location US-FL-West Palm Beach
Job ID
2023-10826
Group
OVG - Food Services & Hospitality
Location Name
Palm Beach County Convention Center
Category
Food & Beverage Management
Type
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume event & banquet environments.

 

this is a on call position 

 

This role will pay a flat hourly wage of $15.00-$18.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Palm Beach County Convention Center is a multi-purpose facility in West Palm Beach, Florida, managed by the Oak View Group. The Center features a 100,000 square-foot exhibit hall, a 22,000 square-foot ballroom and 21,000 square feet of flexible meeting space, as well as connecting to the 400-room Hilton West Palm Beach.

Responsibilities

  • Maintains knowledge of the menu and any special items being offered.
  • Prepare event venue spaces by preparing roll ups, laying out tablecloths, place settings and more.
  • Daily services performed by Servers can include serving event attendees from beverage stations, coffee carts, concession stands, grab-and-go carts, buffets, and plated meals.
  • Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Pre-buses tables and full buses tables when necessary during peak periods and after completion of service.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness to customer desires and requests.
  • Maintains a professional and clean appearance.
  • Communicates with bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

 

Qualifications

  • Experience working in a fast-paced, high volume environment preferred
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Willingness to work flexible hours, including early mornings, nights, weekends and holidays.
  • Physical ability to life and move heavy objects, such as boxes and equipment.
  • Knowledge of food safety and sanitation regulations.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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