Oak View Group

The Lead Position - Big Chicken|Part-time| Brulee Catering

Location US-PA-Philadelphia
Job ID
Location Name
Brulee Catering
Concessions / Premium Seating
Regular Part-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.


We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn


As the LEAD you are responsible for MANAGING OPERATIONS and LEADING & INSPIRING YOUR TEAM during the SHIFT.


You've gone from 'GETTING THINGS DONE' to 'getting things done THROUGH OTHERS’.


YOU'RE IN CONTROL of the administrative tasks and ensuring the RESTAURANT and TEAM are READY to MAKE SOMEONE'S DAY


We’ve all been to a Restaurant where the food or service isn’t great, but the Lead’s ability to rebound and turn it around created a memorable moment and is the reason we give them another chance.


As the Lead, the way you help the Team R.E.B.O.U.N.D. will win the Guest’s heart, mind, and stomach. 


This role will pay an hourly wage of $18 to $20. 


For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

Shaquille’Neal’s Big Chicken eatery is coming to Philadelphia

The fast-casual eatery specializing in big sandwiches has a food hall location on the way in April at the Comcast Center's concourse.


Big Chicken, the fast-casual eatery backed by NBA retiree Shaquille O’Neal, will open its first Pennsylvania location, likely in April, in the Concourse at Comcast Center, the food hall beneath Comcast’s HQ at 1701 JFK Blvd. It will operate 10 a.m. to 5 p.m. weekdays

OVG Hospitality, part of sports and entertainment company Oak View Group, will oversee operations at this new location. Brûlée Catering, OVG’s local catering arm, will manage day-to-day operations, just as it had started with Top Chef Quickfire. The Shaq connection was easy, said Ken Gaber, OVG Hospitality’s president, since Big Chicken locations are open at OVG-managed arenas in Seattle, Palm Springs, Tempe, Austin, and Baltimore.


How to SCORE as a LEAD:


  • Connect with your Team & Guests by:
    • Using ‘The BIG Game Plan’ to communicate expectations.
    • Training and Coaching constantly.
    • Managing performance to ensure Big Chicken Operating and Brand Standards are followed.
    • Interacting with Guests to ensure their experience is amazing and that all questions and complaints are handled promptly.
    • Understanding and communicating current Product Promotions to the Team so they can suggest them to Guests and prepare the products correctly.
    • Advising Guests on Food & Beverage choices and Allergens.


  • High School diploma required.
  • Previous  experience within a hospitality environment.
  • Excellent verbal and written communication skills
  • Strong supervisory and leadership skills with the ability to train others.
  • Strong analytical and problem-solving skills.
  • Proficient in purchasing software and Microsoft Office Suite.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
  • Nationally recognized, advanced food service sanitation training course certification.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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