Oak View Group

Catering Sales Coordinator| Sevierville Convention Center

Location US-TN-Sevierville
Job ID
Location Name
Sevierville Convention Center
Catering/Banquet/Event Sales
Regular Full-Time

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.


We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn


Under general supervision, the Sales Coordinator provides assistance and administrative support to the Catering Sales Managers and Catering Director; assists in coordinating the licensing of space and booking of events for the facility and preparation of catering internal and external communications


This role will pay a wage of $25 to $27. 


For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

About the Venue

The Sevierville Convention Center will do more than meet your expectations. It will exceed them at every opportunity, by offering a facility design that addresses the specialized needs of competitive arts, trade and retail shows, meeting conventions, retreats, seminars, banquets, receptions and or holiday parties. The ballroom area is simply beautiful and can accommodate up to 1500 people. Of course, if your event requires a more intimate approach, we can provide total privacy and breakdown specialized to the individual client needs. Our two exhibit halls total 107,562 square feet of function space and can be used in conjunction with any and all ballroom space. Small meeting room spaces are also available. The opportunities are endless.


  • Represent the facility to potential facility users; respond to inquiries regarding facility use and send out food and beverage materials; assist facility users in finalizing booking arrangements contracts as well as collection of deposits due
  • Assist Catering Team  in the preparation of event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
  • Assist Catering Team  in updating facility user contact and account information, blocking event space and other event booking information in the computerized event booking and management system
  • Create and maintain event files; distribute and reconcile all event folders and respective checklists for the department
  • Represent the department at weekly operational meetings
  • Update event revenues in computerized event booking and management system on a weekly and monthly as required for forecasting
  • Coordinate client “appreciation’  program
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Perform other duties as required


  • Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting
  • Bachelor’s degree from an accredited college or university with major course work in  business administration, hospitality management or other related
  • Additional years of experience may be substituted for formal education Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job
  • Ability to prioritize work and effectively resolve workload issues
  • Learn and understand the operation of a convention center and apply that knowledge to continually improve
  • Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


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