Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Assist guests in a friendly, courteous, and professional manner with purchasing artist and show merchandise at concerts and events. 

This role will pay an hourly wage of $14. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

The Ford Idaho Center is the premier Multi-Event Complex in the Pacific Northwest. Attend a concert, convention, sporting event, trade show, or an equestrian show, and you will be treated to a first-class experience. 

Helps setup/tear down merch stand with other sellers.

Maintains accurate counts when selling merch and handling cash.

Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.

Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.

Team player; able to work well with a team of merch sellers in a fast-paced environment.

Ability to work outdoors during summer amphitheater season in hot weather.

EDUCATION AND WORK EXPERIENCE

        High school diploma or general education degree (GED)

        1 to 3 months related experience and/or training; or equivalent combination of education and experience

        Box office, retail sales or customer service background preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other artist merchandise.  Specific vision abilities required by this position includes close vision. 

SKILLS AND ABILITIES

        Ability to count money, make change accurately

        Ability to run a credit card

        Ability to listen and follow instructions

        Ability to use an iPad & credit card swiper to track sales transactions

Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information

        Good problem solving skills and organizational ability

        Ability to work independently and as a member of the team

        Good customer service skills and sense of public relations

OTHER QUALIFICATIONS

Ability to work with minimal supervision. 

Ability to work flexible hours; daytime, evening, weekends and holidays, as needed

Must be able to speak, read and write English.

Must have professional attitude and appearance.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.